Not necessarily my personal experience this time, I was there because my sister was in a car accident today. While waiting in the waiting room, a gentleman came in and went to the window and told whoever at the window that he thought he was having a heart attack. They said okay and told him to go sit down. He went and sat down, and I was able to go back and see my sister. I stayed with her for probably 20-25 minutes and went back to talk to my mom in the waiting room. When I walked out the guy was in his chair with his head back, pale as a ghost. I honestly thought he was dead. So my mom and I kind of whispered back and forth that we were concerned about him (she told me he had gone up to the window while I was in the back to tell the lady that the pain was now radiating to his shoulder) and were about to go up to the window when the guys significant other showed up and started talking to him. She also realized that he was likely having a heart attack and went up to the window. The lady at the window acted like she had never spoken to him. She asked him what he thought was going on, he proceeded to tell her that he's already told her twice. They finally took him back, claiming they were waiting for a room to be cleared when I had watched the room across from my sister get cleaned up while I was in there with her. Nobody took his vitals upon arrival or had him fill out any admitting paperwork, nothing. They told him to go sit down. I am extremely disappointed in the response of the ER staff. Both my grandparents died here as well. I will never recommend this hospital to ANYONE.
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All the staff in ER are horrible. Nurses playing on their phones with their feet up on medical equiptment and arguing which one of them is the "most ghetto". The doctor had to double check that he had the right name of the one patient that's in here right now (my sister).
I went there tonight with a dental emergency. Mind you at this point I hadn't signed anything to give consent to access my medical information, or to treat me . The "Dr" came in and immediately was snarky, and started asking me prior medical questions of mine that were totally unnecessary, and irrelevant. Keep in mind no consent was signed for him to even gave knowledge of this information. He then proceeded to interrogate me about the questions, and the answers I was giving him to the questions. All in all he was treating me as a drug addict that was there seeking pain medication. When in reality I haven't touched a pain pill of any sort in 4 years, and don't plan to. I went there with the fear of infection from the tooth running through my system as I am a mother of a 2 year old who needs his mommy well. No dentist is open on a Sunday, or i wouldn't be in an ER. Needless to say it was a complete waste of time, gas, and aggravation. On top of the unprofessional "Dr", the hospital is a run down dump. DO YOURSELF A FAVOR, STAY FAR AWAY
They saved my grandma's life. Unfortunately she ended up passing later on that year. But the staff was simply amazing, they showed that they actually care and are willing to go the extra mile. If I can personally thank the staff that took care of my grandma I would. Thank you for giving me those extra months with her.
Degraff Memorial Hospital is a US Hospital based in North Tonawanda, New York. Degraff Memorial Hospital is located at 445 Tremont St, North Tonawanda, NY 14120, USA.
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